Shipping Policy
Last updated: 27 July 2026
At ZALDIVA, we are committed to delivering your order as quickly and carefully as possible. Please read our Shipping Policy below for more information about processing, shipping and delivery.
Shipping Area
At this time, ZALDIVA ships exclusively within the Netherlands.
We are working towards expanding our shipping destinations in the future. Any updates will be announced on our Website.
Shipping Costs
We offer free shipping on all orders within the Netherlands.
There are no shipping charges added during checkout unless otherwise stated on our Website.
Processing Time
All orders are processed within 1 Business Day after payment has been successfully received and verified.
Orders placed on weekends or public holidays will be processed on the next Business Day.
During periods of high demand, promotional campaigns or unforeseen circumstances, processing times may be slightly longer. If this happens, we will notify you whenever reasonably possible.
Estimated Delivery Time
After your order has been processed, the estimated delivery time is 5–12 Business Days.
While we strive to deliver within this timeframe, delivery times are estimates only and may vary due to carrier delays, public holidays or other unforeseen circumstances beyond our reasonable control.
Shipping Carriers
ZALDIVA works with carefully selected logistics partners, including international and local delivery carriers, to ensure reliable delivery of your order.
The carrier used for your shipment may vary depending on the destination and logistical requirements.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.
Please allow some time for the tracking information to become active after your package has been dispatched.
Incorrect Shipping Information
The Customer is responsible for providing a complete and accurate shipping address.
ZALDIVA is not responsible for delays, failed deliveries or additional costs resulting from incorrect or incomplete shipping information provided by the Customer.
If a package is returned to us due to an incorrect address, refusal of delivery or failure to collect the package, additional shipping costs may apply before the order can be reshipped.
Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost during transit, please contact us as soon as possible.
We will work with the shipping carrier to investigate the shipment and, where appropriate, provide a suitable solution in accordance with applicable law.
Contact
If you have any questions about this Shipping Policy, please contact us.
ZALDIVA
Torenlaan 5
1402 AT Bussum
North Holland
The Netherlands
Email:
amor@zaldiva.eu